At dodgerblue-gorilla-613198.hostingersite.com, we are committed to providing high-quality website design services and ensuring our clients are satisfied with their final product. However, we understand that situations may arise where a refund is necessary.

Our refund policy is outlined below:

1. Project Cancellation

• Before Project Start: If you decide to cancel the project before any work has begun, you will receive a full refund of any payments made.

• During Project Work: If you cancel the project after work has commenced, a partial refund may be issued. The refunded amount will be calculated based on the completed milestones or phases of the project. We will retain payment for any completed work to cover time and resources invested.

2. Initial Design Phase

• If you are not satisfied with the initial design concepts presented and choose to discontinue, you may be eligible for a partial refund. We will deduct a design fee to cover time and resources used to create the initial concepts.

3. Non-Refundable Deposits

• For projects requiring a deposit before work begins, the deposit amount is generally non-refundable. Deposits secure your position in our project schedule and cover initial planning and design work.

4. Revision Limits and Scope Changes

• Our design packages include a set number of 5 revisions. If you request additional revisions beyond the agreed limit or if the project scope changes significantly, extra charges will apply, and refunds will not be provided for previous work completed.

5. Completion and Final Approval

• Once the project is completed, tested, and approved by you, refunds are not available. Any additional adjustments after final approval will be subject to our hourly or project-based rates.

6. Delivery Delays

• If delays are caused on our end and you choose to cancel the project, you may be eligible for a partial refund based on the completed project phase.

7. Refund Processing

• Refunds are processed within 14 business days of approval. Payments will be refunded via the original payment method.

Contact Us If you have any questions or wish to request a refund, please contact us below.

Thank you for your understanding and cooperation.